Assurance Financial Press

Assurance Financial Earns Top Customer Satisfaction Ratings

Assurance Financial Earns Spot in Top 10 on SocialSurvey’s Top Mortgage Companies for Customer Satisfaction in 2019

BATON ROUGE, LA – May 13, 2020

SocialSurvey has named Assurance Financial one of America’s top-ten medium-sized lenders of 2019 for customer satisfaction after receiving a 4.92 average rating from nearly 5,000 reviews.

Assurance Financial is also proud to announce that senior loan officer, Tim Dubnansky, out of Baton Rouge, Louisiana, was ranked among the top 250 loan officers using the review platform, placing him in the top one percent of mortgage originators using the platform nationwide.

With more than a million reviews for more than 30,000 loan officers across 200 companies nationwide, Assurance Financial considers it a great honor to be included among America’s top-ten medium-sized lenders.

“I am not shocked,” Assurance Financial CEO, Kenny Hodges, said. “Our team prides itself on providing world-class customer service for all of our borrowers.”

According to SocialSurvey, the results are based on completion rates, number of reviews, and the star ratings submitted to the platform by verified customers.

“Our unique benchmark celebrates those outstanding mortgage companies and loan officers who deliver consistent WOW-worthy experiences for their clients,” SocialSurvey CEO, Scott Harris said. “I’d like to congratulate the winners and all 40 companies for consistently delivering the industry’s highest level of experience-driven customer satisfaction. It’s an incredible achievement.”

Read all of our reviews here.

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