Why Are We Such a Great Company?
Founded in 2001, Assurance Financial Group was created to service the loan industry a little differently. We support our branches and loan officers with a full-service in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People People!
That’s because Assurance Financial is an independent, full-service residential mortgage banker. Assurance is Fannie Mae/Freddie Mac seller/servicer approved as well as Ginnie Mae issuer approved. We are continuing to grow by adding state licenses throughout the country. We offer a full menu of attractive residential loan products, close loans in our name and retain agency servicing on a growing number of clients.
Our Mission & Vision
We do more than help to buy a home; we serve to create a community.
Across industry channels, cultures, and life stages, we couple technology focused solutions with superior customer service to provide a seamless and enjoyable home buying experience that exceeds expectations.
Our Core Values
We Care. Period. About our local communities, our customers, and our employees.
We are committed to excellence. We strive to exceed our customers’ expectations.
We operate with integrity and honesty. We always want to do what is best for the customer.
Unlike large banks that make their customers talk with representatives in several different locations, Assurance Financial handles the entire mortgage process in-house. Also, our state-of-the-art technology allows us to take a full application online, making the process go as smoothly as possible.
A+ rated by the Better Business Bureau
Top 10 Mortgage Company Winner in Customer Satisfaction in 2021 by Experience.com
National Mortgage News named top 50 “Best Mortgage Companies to Work For” in 2022
Mortgage Executive Magazine named “50 Best Mortgage Companies to Work For” in 2020
Experience.com named “Top Mortgage Company for Customer Satisfaction” in 2019
Business Report named “Best Places to Work in Baton Rouge” 2014-2018
National Mortgage Professional Magazine named “Top Mortgage Employer” in 2017-2018
U.S. Department of Agriculture named “Top Retail Originator of USDA Guaranteed Single-Family Rural Housing Loans in LA” 2014-2016
Department of VA named “Top 300 Lender by Total Volume – Purchase” in 2016
Our C-suite has the ideal mix of industry experience, thought leadership, and compassion.
Kenny HodgesFounder, CEO
Steve WardChief Operating Officer
Chad Hebert, CMBChief Financial Officer
Katherine CampbellChief Digital Officer
We are proud of the team that serves our employees.
Regional Sales Manager West
Regional Sales Manager East
Regional Sales Manager Central
Director of Operations
Director of Human Resources
Director of Post-Closing
Director of Information Services & Corporate Counsel
Director of Centralized Retail
Director of Talent Acquisition
Training & Development Manager