Assurance Financial Press

Assurance Financial Ranks in Top 10 for Customer Satisfaction

Assurance Financial Earns Spot in the Top 10 Mortgage Companies for Customer Satisfaction in 2021

BATON ROUGE, LA – April 27, 2022

Experience.com has named Assurance Financial one of America’s top-ten medium-sized lenders in 2021 for customer satisfaction after receiving a 4.92 average rating on nearly 6,000 reviews.

Assurance Financial is also proud to announce that seven of our originators placed in the top 1% of Loan Officers in the country for customer satisfaction.

  • Damian Cook of Atlanta, GA
  • Elise Walker of Baton Rouge, LA
  • Erinn York of Lafayette, LA
  • Lauren Tylock of Lafayette, LA
  • Lynn Sharer of Prairieville, LA
  • PJ Tavernit of Baton Rouge, LA
  • Willie Tucker of Huntsville, AL

With over a million reviews from more than 50,000 loan officers across 350 companies nationwide on the Experience.com platform, Assurance Financial considers it a great honor to be included among America’s top-ten medium-sized lenders.

“It’s a testament to the pride that our team takes in delivering an excellent experience for all stakeholders in the home loan process,” Assurance Financial CEO, Kenny Hodges, said. “Of course, the borrower is paramount, but communicating timely and accurately to all parties involved in the transaction has proven to be a great recipe for success. Between our Mortgage Loan Officers and our fulfillment team, everyone is working to ensure that we are going above and beyond the clients’ expectations.”

According to Experience.com, the results are based on survey completion rates, the number of reviews, and the star ratings submitted to the platform by verified customers.

Read more about the Experience.com 2021 Top Performer’s awards here.

Read all of our reviews here.

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