Assurance Financial Featured on The Mortgage Note Podcast: Balancing Technology and Personal Connections
September 29, 2026 | The Mortgage Note
Assurance Financial’s Director of Marketing, Jessica Thames, recently joined The Mortgage Note podcast to discuss the evolving role of artificial intelligence in the mortgage industry and why personal relationships remain essential.
“The home purchase process, whether it’s your first time buying or it’s your 15th investment property or 10th refinance, whatever phase that you are in, having an originator to pick up the phone, and again, not being sent to an AI queue, is important,” Jessica shared.
Throughout the conversation, Jessica highlights how Assurance Financial invests in technology, marketing tools, and innovative resources to support loan officers and simplify the mortgage experience, while keeping personal connections at the center of the homebuying journey.
Watch the full podcast interview below.