Assurance Financial Press

Assurance Financial Ranks in Top for Customer Satisfaction

Assurance Financial Ranks in Top for Customer Satisfaction in 2023

BATON ROUGE, LA – June 14, 2024

Assurance Financial is proud to announce that we have been named the #1 Mortgage Company in our small division category for the 2023 Top Performers in Customer Satisfaction!

We’re also pleased to announce that six of our originators have been placed in the country’s top 1% of Loan Officers for customer satisfaction.

Merrell Johnson of Columbia, SC, Micah Garrett of Troy, AL, Rob Stewart of Lafayette, LA, Lauren Tylock of Lafayette, LA, Matthew Hunter of Aiken, SC, Willie Tucker of Huntsville, AL

Amongst the multitude of reviews from over 50,000 loan officers representing hundreds of companies nationwide on the platform, Assurance Financial stands proud of our loan officers for their role in elevating our standing.

“While it’s an honor to have earned the #1 overall ranking for customer satisfaction in the 2023 small division category, it comes as no surprise to me. We have a seasoned team of Mortgage Loan Officers and the best fulfillment team in the business, who take great pride in delivering a ‘second to none’ experience for our clients. For nearly 25 years, our success has been built on sales and operations working together in the best interest of the customer,” Assurance Financial CEO, Kenny Hodges, said. “Receiving this recognition is a rewarding testament to our team’s dedication.”

According to, the results are based on survey completion rates, the number of reviews, and the star ratings submitted to the platform by verified customers.

Read more about the 2023 Top Performer’s awards here.

Read all of our reviews here.

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