Assurance Financial Ranks in Top for Customer Satisfaction in 2024
BATON ROUGE, LA – June 30, 2025
Assurance Financial is proud to announce that we have been named a Top 10 Mortgage Company in our large division category for the 2024 Top Performers in Customer Satisfaction by Experience.com!
We’re also pleased to announce that ten of our originators have been named top performers in customer satisfaction in 2024.
Top 10:
Barbara Gaston of Florence, AL
Top 100:
Lauren Tylock of Lafayette, LA
Matthew Hunter of Aiken, SC
Micah Garrett of Troy, AL
Willie Tucker of Huntsville, AL
Top 500:
Geoff Smith of Roswell, GA
Merrell Johnson of Columbia, SC
PJ Tavernit of Baton Rouge, LA
Ranson Kelly of Homewood, AL
Rutherford Yeates of Birmingham, AL
Amongst the multitude of reviews from over 50,000 loan officers representing hundreds of companies nationwide on the Experience.com platform, Assurance Financial stands proud of our loan officers for their role in elevating our standing.
“Achieving high scores in customer satisfaction is a true testament to the dedication and hard work of our entire team,” expressed President and Chief Operating Officer Steve Ward. “Our team’s commitment to delivering exceptional service and exceeding expectations has enabled us to consistently receive top customer ratings. Our Mortgage Loan Officers and Operations staff work as one to ensure that every client has a seamless and positive experience. This recognition is a reflection of their pursuit of putting the customer first.”
According to Experience.com, the results are based on survey completion rates, the number of reviews, and the star ratings submitted to the platform by verified customers.
Read more about the Experience.com 2024 Top Performer’s awards here.