June 2025 - Assurance Financial

Assurance Financial Ranks in Top for Customer Satisfaction in 2024

BATON ROUGE, LA – June 30, 2025

Assurance Financial is proud to announce that we have been named a Top 10 Mortgage Company in our large division category for the 2024 Top Performers in Customer Satisfaction by Experience.com!

We’re also pleased to announce that ten of our originators have been named top performers in customer satisfaction in 2024.

Top 10:
Barbara Gaston of Florence, AL
Top 100:
Lauren Tylock of Lafayette, LA
Matthew Hunter of Aiken, SC
Micah Garrett of Troy, AL
Willie Tucker of Huntsville, AL
Top 500:
Geoff Smith of Roswell, GA
Merrell Johnson of Columbia, SC
PJ Tavernit of Baton Rouge, LA
Ranson Kelly of Homewood, AL
Rutherford Yeates of Birmingham, AL

Amongst the multitude of reviews from over 50,000 loan officers representing hundreds of companies nationwide on the Experience.com platform, Assurance Financial stands proud of our loan officers for their role in elevating our standing.

“Achieving high scores in customer satisfaction is a true testament to the dedication and hard work of our entire team,” expressed President and Chief Operating Officer Steve Ward. “Our team’s commitment to delivering exceptional service and exceeding expectations has enabled us to consistently receive top customer ratings. Our Mortgage Loan Officers and Operations staff work as one to ensure that every client has a seamless and positive experience. This recognition is a reflection of their pursuit of putting the customer first.”

According to Experience.com, the results are based on survey completion rates, the number of reviews, and the star ratings submitted to the platform by verified customers.

Read all of our reviews here.

Assurance Financial CEO Kenny Hodges Named to Capital Region 500 List of Influential Leaders

BATON ROUGE, LA (June 5, 2025) — Assurance Financial is proud to announce that its Founder and CEO, Kenny Hodges, has been named to Baton Rouge Business Report’s 2025 Capital Region 500, a prestigious list recognizing the most influential leaders shaping the future of the Capital Region across business, government, education, healthcare, and nonprofit sectors.

The Capital Region 500 honors individuals who are not only leaders within their organizations but also active contributors to the broader Baton Rouge community. Selected by the editorial staff of Business Report, honorees were chosen for their vision, integrity, and impact.

About Kenny Hodges

With over 27 years of experience in mortgage lending, Kenny Hodges founded Assurance Financial in 2001 after an early career at Wells Fargo. Under his leadership, the company has grown to more than 20 branch offices supported by two operations centers, serving clients across the country.

A licensed mortgage banker and respected industry leader, Hodges is an active member of the Mortgage Bankers Association and a past Board President of the Louisiana Mortgage Lenders Association. He also serves on the Dean’s Advisory Board for Louisiana Tech University’s College of Business, where he earned his degree in Entrepreneurship Management.

“We are thrilled to see Kenny recognized for his leadership, both within our company and throughout the Capital Region,” said a spokesperson for Assurance Financial. “His vision continues to drive our growth and commitment to helping families achieve their homeownership goals.”

For more about the Capital Region 500, visit: https://try.businessreport.com/capitalregion500

About Assurance Financial
Assurance Financial is a trusted mortgage lender offering a full range of loan products, including conventional, FHA, VA, USDA, and construction loans. Known for exceptional service, competitive rates, and the latest mortgage technology, Assurance Financial’s mission is to make buying or refinancing a home as easy and rewarding as possible, from coast to coast.

For media inquiries, please contact Marketing at marketing@assurancemortgage.com